Have used the Firewood Centre for a few years now to supply us with our winter logs. We have no complaints. They leave the logs on the road on a pallet as their lifter cannot place the logs on our gravel drive whish is understandable. The logs are netted which makes it easier to barrow round to our log store.
I have a bio mass boiler which is our only source
of heating and the wood is amazing quality at a good price. I have purchased 2 loads and I'm very happy. The delivery was prompt and the guy who delivered it couldn't have been more helpfull. I'll be back for another load before the end of winter.
Bad attitude from the delivery agency
They left the pallet on the pavement blocking passage to walking pedestrians and wheelchairs
Shame. The products are high quality
The order was delivered in time and the delivery person was very helpful and I will be using the service again in the future
I’ve used the firewood centre a few times now and have been very impressed, even my neighbours use them now as well. The wood is excellent quality, it lights quickly and gives out warmth almost immediately. The ordering process is extremely easy and delivery is usual only a few days. I would highly recommend the firewood centre for anyone!
Very pleased with my crate of oak logs…will definitely order more. The moisture content is less than any other I have purchased and the logs burn for longer, giving off good heat. I actually ordered ash, but got oak instead and am very pleased that I did! I found the company extremely helpful and polite. I thoroughly recommend the Firewood Centre.
Very pleased with the oak crate. Good, dry, wood. Good price. will definately get more in the future.
Delivered on due date by helpful and polite driver who got the pallet as close as was possible given our gravel drive (as per their website, it is not possible to get the load over gravel). Logs are a good size and the bags make them easy to move around. The only negative is that they burn really quickly, even with the woodburner completely closed - but this might improve with a new fire - ours is old and the modern versions are far more efficient I believe.
The logs are fine. Good quality as advertised. The problem was the delivery. I called because it was late on the agreed date, only to be told no delivery. Problems happen yes, but not to get a phone call after waiting in all day ? Poor delivery service.
Extra Kiln Dried Net(s) – Quantity Determined by Offer Details
Kindling was to large, had to cut it down.
Bonus free wood. Supplements the oak crate as easier to get fire started
Good quality and well packed. Simple to order. Arrived when stated. Delivery service great too
Delivered on time, dropped where I wanted it. Logs a good size, burns hot and slow. Will be coming back for more later in the year.
500 natural firelighters was delivered though later than expected. Package is in good condition. Can't tell how it lights because still using my previous purchase.
Delivery was on time. Lights without much hussle. Good product.
Used this company numerous times now.
As good as ever can highly recommend.
Good delivery notice given regarding arrival slot, the driver (Thomas) was resourceful in finding the house number which was not shown on the delivery note and we now have a good stock of coal purchased at a competitive price. Should last for two years and it is most likely that even coal will increase in costs due to the uncertain markets so we are doubly please to have got a good deal.
Have used Firewood Centre for several years. Very easy to order on the internet. Would definitely recommend.
Having travelled 50 miles to be at delivery address it was very annoying to get a cheery call from the delivery driver at my billing address. However delivery was made 24 hours later thanks to the efforts of Kelly. She was also brilliant at keeping us informed. No thanks to your AI system which got it wrong. Well done and many thanks to human Kelly.
Great service , easy to order logs delivery was perfect logs look perfect would recommend company to anyone . Thank you.